Customer Support Representative

FinBot is looking for an enthusiastic and detail-oriented Customer Support Representative to join our team. The ideal candidate thrives on helping customers, solving problems, and delivering outstanding service. If you have a passion for connecting with people and a knack for resolving technical issues, we’d love to hear from you!

Key Responsibilities:

• Communicate with customers through phone, email, and chat to provide exceptional service.
• Address customer inquiries with knowledgeable answers about our products and services.
• Troubleshoot and resolve basic technical issues on Windows platforms.
• Maintain accurate and detailed records of customer interactions and solutions.
• Collaborate with team members to ensure seamless customer experiences.
  
  

• 1-2 years of relevant experience in customer support or a similar role (advantage).
• Excellent phone etiquette with outstanding verbal, written, and interpersonal skills.
• Ability to multitask, prioritize, and organize workload effectively.
• Quick learner with a strong attention to detail.
• Self-managed while thriving in a team-oriented environment.