Application Customer Support

Company Description

A Point Systems ltd specializes in developing information systems on Access, Vue.js & SQL Server platform.

The company leads professional development in the Access and Web platform in Israel, building information systems for organizations of all sizes, from small and medium businesses to large corporations and government offices.

Role Description

This is a full-time on-site role for an Application Customer Support position located in Petah Tikva. The role involves day-to-day tasks such as providing customer support, technical assistance, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot issues.

Qualifications

• Customer Support, Interpersonal Skills, and Customer Satisfaction
• Like helping people
• Analytical Skills
• Excellent problem-solving abilities
• Strong communication skills
• Ability to work well in a team
• Experience with Access & SQL Server is a plus
• Bachelor's degree in system information or related field/second -thirds year student