Application Support Engineer

An American company that manufactures electronic test equipment is looking for a Technical and Application Support Engineer

Responsibilities:

• Engage with customers, sales and/or service representatives across EMEAI, and with focus on Israel, to deliver post-sales customer support, solving technical questions of varied scope and complexity.
• Manage day to day operations and workload expectations autonomously.
• Share technical expertise across the EMEAI team and write deep technical articles for the customer knowledgebase
• Close cooperation with the company product and software and solution centers. The technical support application engineer is the technical interface between the customers and the company Worldwide support team.
• Take proactive actions while interacting with customers in terms of solving current questions or addressing potential future needs.
• Develop into the Component Testand Wireless knowledge expert within companyCare for products and solutions

Qualification 

• Bachelor and/or master’s degree in electrical engineering or science discipline.
• 4-5 years relevant experience working in Vector Network Analysis, Impedance Analysis and DC Device Parameter Analysis.
• Is familiar with calibration techniques, like SOLT, TRL, De-embedding in coax, waveguide and on-wafer.
• Brings experience of testing passive and active components from filters to high power amplifier or mixers with VNAs.
• Solid understanding of modern VNA measurements beyond S-Parameters like, gain compression, IMD, Noise Figure.
• Is familiar with different modulation techniques and wireless technologies. 
• Good understanding of modern Signal Analyzer measurements beyond Spectrum analysis like, Phase Noise, EVM, EMI, Noise Figure or Noise Floor. 
• Good understanding of RF/µW fundamentals with practical experience using RF/µW test equipment. 
• Good understanding of the generation, demodulation, and analysis of digital communication signals. 
• Advanced instrument programming skills with SCPI and instrument drivers with C++, C#, VEE, LabView, Python, MATLAB ® or VB, is an advantage.
• Strong organizational skills, ability to multi-task, priorities and work well under pressure.
• Local language written and oral communication essential. A strong level of English language required.
• Extra languages are an advantage.
• Understands the local market, customer needs and dynamics, strong communicator who can positively interact with customers.
• Full driving license.