Release Manager

PTC, a global provider of CAD, PLM, IoT and AR solutions, is currently seeking a Release Manager to join our Creo team in PTC office in Herzliya. As a key member of the CAD global release management team, you will be responsible for release management efforts for major and minor releases. Your role will involve leading cross-functional software development teams through the entire software development lifecycle, from project planning to delivery.

This position is crucial for maintaining the efficiency and success of our largest and oldest product line, CAD. We are looking for a team player who is proactive and ready to engage at all levels of execution to support our goals.

Responsibilities:

Release Management:

Enable efficient release governance

• Establish and maintain release management processes and standards
• Monitor and improve release processes for efficiency and effectiveness

Track and measure releases

• Define and track key performance indicators (KPIs) for releases
• Maintain and update release dashboards
• Analyze release metrics to identify areas for improvement

Support planning, scheduling, and controlling of releases

• Develop detailed release plans and schedules
• Coordinate release activities with cross-functional teams

Manage change requests

• Track change request process for releases
• Support evaluating and approval/rejection change requests
• Track timely implementation of approved changes

Drive release and backlog planning and prioritization

• Collaborate with product owners to prioritize the release backlog
• Ensure alignment between release plans and business objectives
• Track plans vs execution

Conduct retrospectives and RCAs when required

Work with various stakeholders: PMs, other segments, R&D, management

Project management

• Track and follow-up on high risks projects when required
• Provide status reporting when required
• Identify, communicate and manage risks
• Identify and communicate risks to stakeholders
• Support developing mitigation plans
• Manage dependencies
• Identify dependencies between different teams and projects
• Coordinate with scrum teams to ensure smooth delivery
• Resolve any dependency-related issues that arise

Skills and knowledge most relevant to the job:

• Proven ability to Drive and coordinate to accomplish desired outcomes
• High level of organization and attention to detail
• Excellent facilitator, able to drive collaboration across the teams
• Excellent written and verbal communication skills
• Proactive approach to identifying and solving problems
• Knowledge of Agile SCRUM software development methodology
• Experience driving positive change via process improvement
• Data savvy

Qualifications:

• Bachelor degree plus 3-5 years of relevant experience (program/release management, software development, QA, etc.) preferably with software development or IT organizations
• Prior experience with agile development
• PMI training / PMP certification would be a plus