Programmatic Account and Operations Manager

Illumin SSP & Exchange is looking for Programmatic Account and operations Manager for our Israeli Office. In this role, you will be directly responsible for managing a book of business of tier-1 clients, identifying and executing upsell & optimization opportunities at scale, and operating our platforms and tech solutions.

You will excel in this role if you enjoy working in a highly technological & analytical environment, and love developing rock-solid relationships with international clients.

The role requires:

B.A/ BSc degree – a must

• 1-3 years of professional experience in a B2B client-facing role in the online media / performance marketing space
• Experience working with programmatic platforms (SSPs & DSPs) on different types of integrations, and ad tech product solutions.
• A love for the challenge of upselling and relationship building with large B2B clients
• Ability to provide world-class client service while keeping a focus on growing revenues
• Strong analytical skills – proficient in working with Excel advanced functions.
• Love for data-driven decision making – ability to monitor, A/B test and identify trends in data to generate action items and insights
• Fluency in English is required to succeed in this role
• You are highly motivated, super proactive and dedicated person
• You are a natural collaborator, able to work with multiple teams to reach a common goal

How does the day to day look like:

Manage a book of business of programmatic partners – understand client strategic objectives & KPIs in order to be able to intelligently identify and execute opportunities, effectively upsell and grow the overall partnership.

• Monitor, troubleshoot and optimize performance for different types of client integrations and activities
• Use data analytics tools on a daily basis to draw business conclusions and identify opportunities for growth
• Routinely meet & have weekly calls with your clients to share insights & potential initiatives and review overall performance, backed by data
• Successfully create close relationships with key people in your book-of-business, to strengthen partnerships with clients and influence their business strategy & decision making
• Develop and execute long-term account plans and conduct QBR (quarterly business review) meetings with strategic clients
• Work very closely with Product Management to increase client engagement by building new features / improving products based on clients feedback, as well as troubling technical issues