Loyalty Program Manager

Looking for your next challenge in Loyalty program management? This is the opportunity for you!

About Us:

We are a dynamic and growing e-commerce company specializing in nutritional supplements, dedicated to delivering excellent user experiences and constantly enhancing Loyalty program.

Key Responsibilities:

• Manage and develop the company’s Loyalty program to increase customer engagement and retention.
• Create and execute digital marketing campaigns, promotions, and exclusive events for loyalty program members.
• Continuously improve the customer experience based on data analysis and feedback.
• Produce unique marketing content for program members in collaboration with the creative team.
• Analyze performance metrics and prepare reports to ensure program effectiveness.
• Work closely with cross-functional teams to align loyalty initiatives with overall business goals.

Requirements:

• At least 2 years of proven experience in managing Loyalty programs – must!
• Hands-on experience in digital marketing, customer journey management, and communication across digital channels.
• Proficiency in CRM systems (e.g., Salesforce, Zoho).
• Strong analytical skills with experience in performance reporting and familiarity with analytics tools – a significant advantage.
• Experience in e-commerce – an advantage.
• Excellent communication skills, both written and verbal.
• Proven ability to work effectively with multiple stakeholders and lead projects to completion.

What We’re Looking For:

Creativity, strong analytical thinking, and excellent management skills.

Outstanding interpersonal skills and the ability to work with multiple stakeholders.

Passion for wellness, health, and fashion industries.

Location: Company offices in Afeka, Tel Aviv

Position Type: Full-time, Sunday-Thursday, 9:00 AM - 6:00 PM - ON-Site

Join us and create extraordinary and exciting customer experiences!