Clinical Sales Specialist

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Make a meaningful difference to patients around the world. As a part of the Clinical Sales team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.

You will make an impact by:

• Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs
• Builds and manages strong, long-lasting relationships with customers, referrers, surgeons and other influencers in assigned region to push Edwards positioning in the market utilizing creativity and influencing skills with new or existing customers on buying decisions using tact and diplomacy
• Develops and closes new business opportunities with existing customers and identifies areas of improvement to meet sales targets while developing and executing annual plan to achieve region objectives
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research
• Plan and implement growth strategies within focused accounts
• Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences
• Regularly reviews clinical support activities, changes in the market and assigned accounts
• Other incidental duties assigned by Leadership
  
  

• Bachelor's Degree or equivalent
• 2-5 years of experience in medical device and/or clinical experience.
• Full knowledge and understanding of cardiovascular science
• Full understanding of cardiovascular anatomy, pathology and physiology
• Fluent English (Verbal / Written) - Must, Other languages – an advantage
  
  

• Strong written and verbal communication skills, presentation, and interpersonal relationship skills.
• Excellent problem-solving and critical thinking skills
• Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects