Senior Devops Engineer

About the Company:

TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. We’re proud to be backed by leading VCs at Salesforce and Telus, and we’re looking for someone who shares our passion for innovation and collaboration to join our team.

We've redefined service for Fortune 500 companies through an innovative platform that combines visual AI, LLMs, and AR to deliver tailored AI Assistants. This leads to interactive experiences that help companies provide best-in-class support to their employees and customers at a fraction of the cost.

Join us in shaping the future of AI-driven technology!

The Opportunity:

We are seeking a Senior DevOps Engineer to join our dynamic team.

You will play a major role in the team, responsible for the DevOps Infrastructure including both production and non-production environments of our cloud services, making our vision accessible to our Fortune 500 customers, while working closely with various R&D teams using a variety of cloud technologies.

Key Responsibilities:

• Initiate and drive new DevOps projects and processes
• Design, maintain, optimize, and automate processes and methods
• Design, configure, troubleshoot, and maintain production and non-production environments
• Implement monitoring and alerting systems for various DevOps operations
• Work closely with R&D counterparts to establish a productive methodology for delivering high-quality production services

Qualification:

• Strong experience with AWS ECS and Docker; familiarity with other cloud platforms (Azure, Go)
• Proficiency in IaC and automation (Terraform, etc)
• Extensive knowledge of system design patterns, microservices architecture, and distributed systems.
• Strong experience in programming and scripting experience with Python\ Groovy\ Bash.
• Extensive experience with building and maintaining CI/CD systems and procedures (e.g., Jenkins, GitHub Actions).
• Experience with configuration management tools.
• Experience with monitoring and logging tools.
• Strong understanding of security practices and compliance standards.
• Experience in monitoring 24/7 live production environments.
• Ability to work in a dynamic multitasking environment with context switches.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Why work with us ?

At TechSee we encourage a culture that values collaboration and we prioritize teamwork as the cornerstone of our business, essential for achieving success.

• Career path: This role serves as a launching point into further roles in the R&D team.
• Training: Personal development programs and professional training. In addition, learning TechSee’s market-leading AI and AR solutions.
• Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS venture.
• Tools: Provide you with the resources needed to achieve your goals.
• Work environment: TechSee is a hybrid work environment, with frequent social activities. We prioritize a healthy work-life balance, supporting our diverse team from various backgrounds and locations. We take pride in fostering career growth, team engagement, employee recognition, and an innovative workspace.
• Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries.

As we continue to build a positive environment that has brought us this far, we invite you to consider joining us in shaping the future of customer experience!

TechSee is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.

Join Our Team at TechSee! To apply, please submit your resume.