Application Support Specialist - Junior position

The position is suitable for candidates with no experience or with limited experience, who have an interest in the software field, a technological mindset, and a customer service-oriented approach.

WHY KENES:

60 years of knowledge, experience, and market expertise have led Kenes Group to the forefront of global conference management, making it one of the world’s leading Professional Conference Organisers (PCOs).

At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.

JOB SUMMARY:

As a part of the Application Team of Kenes, you will be responsible for setting up operating software.

You will work with the company’s registration department system, manage ticketing systems, configure online forms, and work with HTML and JS.

The interfaces will be internal within the company, involving collaboration with employees from international locations.

RESPONSIBILITIES:

Setting up of operating software

Support for software incidents within pre-defined SLA

Software vendor interaction

REQUIREMENTS:

Customer service and technically oriented person

Excellent communication skills

Professional level of English – verbal and written

Knowledge of HTML/JS – advantage

Good knowledge of Microsoft Office applications

An individual looking for long-term learning opportunities and development

A course in the software field – advantage