GIS Customer Support Specialist!

At Systematics, our GIS solutions empower organizations by integrating spatial dimensions into corporate information systems, optimizing workflows, and enhancing decision-making.

We’re on the lookout for a dedicated, customer-oriented professional to join our Professional Services Team and make an impact in the world of GIS and enterprise solutions.

What You'll Do:

• Provide prompt, professional, and solution-driven technical support to clients, collaborating closely with GIS experts.
• Troubleshoot and resolve issues related to server operations, communication protocols, user permissions, and databases.
• Develop and configure GIS solutions using cutting-edge tools and platforms.
• Identify and address bugs in ESRI off-the-shelf tools, ensuring smooth client operations by providing effective workarounds.
• Conduct engaging user training sessions to empower clients with GIS knowledge.
• Work primarily from our Ramat Hahayal offices, with occasional on-site visits to clients.

What We're Looking For:

• A customer-focused mindset with proven experience in delivering exceptional technical support.
• A Bachelor’s degree in Computer Science, Information Systems, Geography, or a related field – an advantage.
• Hands-on experience in one or more of the following:
• IT Infrastructure: Servers, communication protocols, SQL Server, or Oracle databases
• Development Skills: JavaScript, Python
• GIS Tools: ESRI’s ArcGIS Enterprise
• GIS Development: Working within ESRI environments

Why Choose Systematics?

• Join a dynamic team at the forefront of GIS technology.
• Contribute to real-world solutions that help organizations make better decisions.
• Grow professionally in a collaborative, innovative environment.

Ready to Make an Impact?

Apply today and help shape the future of GIS-powered decision-making!