Solutions Specialist

Solution Engineer, End User Computing Division

The Omnissa End-User Computing Solutions are empowering the digital workspace. We see in the age of mobile and cloud that consumer devices and application experiences are shaping how businesses drive digital transformation. Consumer experience has changed employee expectations which is creating new application demands and forging new opportunities to change business processes

We are looking for an exceptional End-User Computing (EUC) Solution Engineer to support the continued growth of the team. You should have a deep understanding of the mobile, physical and virtual desktop landscape.

As a member of the Omnissa solution engineering team, you would be required to evangelise our Digital Workspace solutions, aligning to our customer’s business and technical requirements. Working with senior level business and technology decision makers, you would be instrumental in the solution development of their Digital Workspace.

The EUC Solution Engineer is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution engineer can influence product improvements and the new products/solutions that Omnissa brings to market.

Position responsibilities:

• Understand your customer’s business and their Digital Workspace transformation strategy.
• Engage regularly with technology decision makers in your accounts (CIO, CTO, Solution Architects, VPs and Directors of IT); building relationships, evangelising Digital Workspace solutions, and providing domain expertise to assist in closing business.
• Strong customer facing and relationship building skills, coupled with your listening and questions-based selling skills help you see the “big picture” and develop innovative solutions to achieve customer’s goals.
• Assume the role of a technical advisory team leader, this requires orchestrating the supporting teams of Customer Success, Professional Services and Support around customer focussed outcomes. Collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis.
• You will identify additional business development opportunities within the customer’s organisation and ensure these opportunities are effectively covered and followed by the sales team
• Lead pre-sales efforts including: technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
• Analyses customer's business and technology objectives by asking probing questions that are meaningful to the customer in order to collect information that enables the sales team to be more effective and responsive to customer’s needs
• Craft and propose custom solutions that differentiate our solutions and services, and meet customer’s requirements and objectives
• Build a document portfolio of compelling sample reference architectures that demonstrate the value of Omnissa solutions in real-world scenarios
• Document client feature requests and issues, providing feedback to sales and product management
• Present our Digital Workspace technical & business value proposition at industry events
• Develop in-depth technical knowledge of our Digital Workspace products and domain expertise within the End User Computing subject area.
• Participate in Marketing events such as trade shows, webinars, local events or customer-dedicated events
• When required, support local channel partners with enablement and knowledge transfer.

Position requirements:

• English & Hebrew requirement – both written and spoken
• Up to 30% travel required
• 3+ years EUC Pre Sales experience or 5+ years EUC as a technology delivery consultant.
• Comfortable in Subscription based go-to-market and Customer Adoption Management