Senior Salesforce Administrator

This is us

Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.

Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

Are you passionate about optimizing Salesforce to empower teams and drive business success? As a Senior Salesforce Administrator, you will take the lead in managing and enhancing our Salesforce platform to meet the evolving needs of our organization. Collaborating with stakeholders across departments, you will ensure the system runs smoothly, supports our goals, and enables data-driven decision-making.

The Day-to-Day

• Administer and maintain the Salesforce platform, including user management, configuration, and system updates.
• Design and implement scalable solutions, including workflows, custom objects, and data models, to support business processes.
• Collaborate with cross-functional teams to gather requirements and translate them into actionable Salesforce solutions.
• Monitor system performance, troubleshoot issues, and proactively identify opportunities for improvement.
• Develop and maintain reports and dashboards to ensure actionable insights for teams across the organization.
• Develop and maintain flows and customized buttons to simplify and streamline work procedures.

Ideally, We’re Looking For

• Proven experience as a Salesforce Administrator (at least 5 years), with expertise in Sales and Service Cloud (certifications preferred).
• Strong understanding of Salesforce best practices, workflows, and data management principles.
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business-friendly language.
• Experience with integrations, APIs, and automation tools like Flow or Process Builder.
• A track record of solving complex problems and implementing innovative Salesforce solutions.

These Would Also Be Nice

• Familiarity with Salesforce CPQ, Marketing Cloud, or other specialized Salesforce tools.
• Familiarity with BI tools such as CRM Analytics and PowerBI
• Experience in a SaaS or tech-driven environment.