Advocate Growth Manager

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll and payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

As part of our exciting growth, we are seeking an Advocate Growth Manager / Ambassador Program Manager to design, build, and scale a comprehensive ambassador and advocate program. This role is critical in fostering a network of passionate individuals who champion our brand, refer leads, and create collaborative opportunities.

Responsibilities

• Design and implement a scalable global advocacy and ambassador strategy aligned with company objectives.
• Develop processes, tools, and workflows to ensure the program is efficient and scalable.
• Identify, recruit, and onboard ambassadors and advocates, including executives, influencers, and other key stakeholders.
• Build and deliver resources, training programs, and tools to empower advocates to effectively represent Papaya Global and refer leads.
• Conduct demos of the product to ambassadors to showcase its value and capabilities.
• Collaborate with ambassadors and advocates to identify and nurture potential leads, referrals, and partnership opportunities.
• Partner with Sales and Marketing teams to seamlessly integrate advocate-driven referrals into the sales pipeline.
• Maintain strong relationships with ambassadors, ensuring continuous engagement and alignment with program goals.
• Track and analyze program performance metrics and KPIs, such as referrals, conversions, and advocate engagement rates.
• Use data-driven insights to refine strategies and improve the program’s efficiency and effectiveness.
• Collaborate with Marketing, Sales, and Product teams to align advocacy initiatives with broader business goals.
• Stay informed about industry trends and emerging technologies to identify opportunities for innovation and growth within the program.

Requirement:

• 2+ years of experience in managing advocacy, ambassador, or referral programs, including sales or business development experience.
• Technical proficiency to explain the product and deliver effective demos.
• Strong leadership and relationship-building skills with experience working with senior executives or industry leaders.
• Excellent organizational and project management skills to manage multiple priorities effectively.
• Data-driven mindset with strong analytical skills to measure performance and improve outcomes.
• Familiarity with CRM systems, referral tools, and marketing automation platforms.
• Bachelor’s degree in business, marketing, or a related field preferred.
• Native English speaker or fluent proficiency.