Diamond Services (Strategic Accounts) Senior Technical Services Engineer

Check Point Diamond Services is looking for a talented senior technical support engineer.

The Diamond Services groups in Check Point provide ‘white-glove’ technical support to Check Point's largest and more strategic international clientele.

A golden opportunity to join one of the pioneering international firms of cyber-security with the chance of developing a long-term cyber-security career.

Join our fun, motivated and creative team!  

Your Impact & Responsibilities

• Be the technical leader of 3-4 key large enterprise accounts: the client’s trusted advisor with every technical, account, and customization-related question.
• Resolving technical issues relating to Check Point’s full-suite security architecture; handle firewall, VPN, end-point, cloud-based and scalable platform solutions.
• Collaborate between the customer, development, sales engineering, and product team for key accounts and their product requirements.
• Be instrumental in the software development lifecycle: testing hotfixes, examining new feature requests, building environment replications.
• Provide product presentations, demonstrations and informal training; hold quarterly status meetings with senior security and networking department staff.

Your Knowledge & Skills

• Very communicative with ample experience in working directly with enterprise-level clients on complex technical problems. Knows how to handle pressure.
• Fluent in cyber-security concepts, terminologies, and methodologies.
• Fluent in IP network terminology, functionality, and typical design.
• Well-versed in basic Linux.
• Native-like English speaker.
• Availability to travel to client sites abroad; frequency of flights is fair.
• A big plus for those who have worked with Check Point products in previous roles.
• Curious and always willing to learn.