UX Researcher

Torq is your security product's favorite security product. Our enterprise-grade security hyperautomation platform unifies and automates the entire security infrastructure to deliver unparalleled protection and productivity. Torq drives maximum value and efficiency from existing security investments. It supercharges security teams across the Fortune 500 with powerful, easy-to-use no-code, low-code, and full-code workflows that reduce manual tasks, freeing security professionals to focus on higher-value strategic activities.

There's electricity in the air at Torq. We're a dynamic, extremely motivated team of go-getters. Every one of us is inspired to propel our customer and partner ecosystem to new heights through hyperautomation. We're always looking for amazing people across every discipline to join Torq.

We are looking for an experienced UX Researcher to join our fast-growing company at an exciting stage, where we're building a dream team of passionate professionals.

As a UX Researcher, you'll play a key role in shaping the future of cybersecurity automation. You'll uncover user insights, drive research-driven design decisions, and collaborate with cross-functional teams to create intuitive and impactful solutions.

What will you Do?

• Plan and execute user interviews, surveys, usability tests, and competitive analysis to identify user needs and trends.
• Define and update personas, archetypes, and journey maps based on research findings.
• Partner with analytics teams to uncover insights using quantitative and qualitative data.
• Present findings, validate design solutions, and advocate for user-centric design across the company.
  
  

• 3+ years of UX research experience with expertise in qualitative and quantitative methods.
• Proven ability to synthesize research into actionable insights and personas.
• Familiarity with analytics tools (e.g., FullStory, Google Analytics).
• Bachelor's degree in psychology, HCI, statistics, or a related field.
• Strong communication and storytelling skills.
• Experience in cybersecurity, SaaS, or automation products is a plus.