Community Manager - Sinhala Speaker

Job Description

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About The Role

We are looking for a Community manager who speaks fluent Sinhala and is highly motivated to join our growing team. If you are a people person, enjoy assisting others, and looking for an opportunity to grow in an amazing company with a hybrid work environment, your place is with us!

As a Community manager you will take part and accompany the company acquisition and retention efforts, you will be the face of Remitly IL in the community and the voice of the customer in the company.

You Will

• Growth in the online community, and growth in our number of active users.
• You'll be the focal point for the community in the market - live and breath the needs of the community.
• You'll understand the financial needs and behavior of the community.
• You'll create and lead a Community Engagement Program, supported by marketing efforts – online (Facebook, WhatsApp, Instagram, etc) and offline (community events and meetings in the places of living across the country).
• You'll be able to complete on-the-ground research through developing access to community members, influencers and leaders and build strong relationships with them.
• Handling high priority customer support questions.
  
  

You Have

• Sinhala native speaker.
• Strong ties with the Sri Lankan community in Israel
• Entrepreneurial drive, willingness to be the face of Remitly IL for the community and a spokesperson for Remitly IL - online and on field
• Experience with online social platforms (Facebook, WhatsApp, Instagram, etc.)
• Great communication skills and results driven.
• Israeli work permit
• Willingness to work on weekends
• Driving license - an advantage.
  
  

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.