Help Desk Administrator

Your Team

We are looking for a skilled Help Desk Administrator to join our dynamic Help Desk team.

The ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based, as well as excellent communication skills to effectively assist and train end users.

Your Impact & Responsibilities

• Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.
• Install, configure, and troubleshoot Microsoft Windows operating systems, software applications, and hardware devices.
• Troubleshoot Active Directory and Exchange Server environments.
• Troubleshoot printer and scanner issues.
• Provide end-user training on Microsoft Windows products and services.
• Work with other IT team members to ensure the smooth operation of the company's IT infrastructure

Your Knowledge & Skills

• 2-4 years of experience in Microsoft Windows system administration.
• Experience with Azure, Active Directory, Exchange Server, and other Microsoft products and services.
• Strong troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies quickly.
• Familiarity with cloud computing technologies is a plus.
• Mac OS, Linux knowledge – Advantage