Solutions Architect

Solution architect-Salesforce

Description:

• Responsible for maintaining the functional areas of data management, forecasting, contacts, leads, opportunities, quotes, dashboards, and reports, and ensuring data integrity throughout our Salesforce system

• Determining the source of user issues within the Salesforce system and providing solutions on demand.

• Database reconciliation between systems

• Work with our end users to gather requirements and understand the business needs to maintain and evolve Sales Operation processes and to determine what enhancements are necessary

• Manage multiple projects on both an ongoing and an ad-hoc basis, working collaboratively across the global organization

• Participate in cross-functional teams that address strategic business issues involving Salesforce and sales operations

Requirements:

• B.Sc. in Industrial Engineering / Information Systems

• Experience utilizing Salesforce for at least 2 years

• Experience creating Salesforce workflow, workflow actions, and automating processes

• Experience creating Salesforce objects, fields, layouts, and other customizations

• Experience with Data Loader/Workbench and familiarity with SOQL

• Excellent analytical, process design, and problem-solving skills, combined with strong business judgment and demonstrates project management experience.

• Excellent communication skills, both written and oral, and the ability to work effectively across global teams and multiple functions

• Time management, ability to multitask, and propensity to handle urgent interruptions with poise and professionalism

• Business acumen includes a good sense of how Salesforce can be utilized to improve business processes

• Fluency in English – Must