Customer Service Representative

Company Description

Mafil L.T.D, located in Petah Tikva, is a leading provider of smart and end-to-end solutions for printing and computing needs in the business and enterprise sector. With over 75 years of experience, Mafil offers 3D printing solutions, professional 2D printing solutions, enterprise printing optimization, mobile computing solutions, and computer solutions for enterprise and educational institutions. The company is committed to service excellence, innovation, and long-term partnerships with clients across various industries.

Role Description

This is a full-time on-site role for a Customer Service Representative at Mafil. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving skills.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Strong problem-solving abilities
• Experience in the printing or computing industry is a plus
• Proficiency in relevant software and tools
• High school diploma or equivalent