Network Experts Team Leader

A leading cyber security company is looking for a Network Experts Team Leader to lead a team of 6 Network experts working in Israel and US.

The network expert team is part of the customer services group, and act as an escalation point for NOC, customers, and onboarding team for technical network issues.

The job includes:

· Ensure 24/7 availability of the Global Cloud production infrastructure and handle day-to-day production network issues.

· Manage team’s knowledge and training on new features, tools and improve their networking capabilities.

· Work with Cloud Engineering team on deployments, upgrades, and maintenance activities

· Assist with incident response and support customers during network events and attacks.

· Work with network architects, engineering, and R&D on infrastructure improvements.

· Actively monitor, react, and troubleshoot system events and alerts.

· Investigate and resolve network and application related issues.

· The position requires on-call duties.

Qualifications:

· 5+ years of hands-on experience in implementing and troubleshooting complex TCP/IP technologies.

· 2+ years’ experience as manager or technical lead.

· Must have experience with strong routing and switching concepts – CCNP advantage.

· Experience with Cisco/Juniper router, switches and routing protocols, mainly BGP - a must.

· Knowledge with HTTP/s protocol, load balancer and operating systems (Windows and Linux) – An advantage.

· Knowledge of security appliances (such as firewalls) and experience with ADC products – significant advantage.

· Experience with scripting languages such as Python – advantage.

· Good communication skills and experience working with customers – a must.

· Strong leadership skills and experience – a must

· Multitasking and ability to work under pressure.

· Fluent English