Monitoring Specialist

About us:

Penlink, the leading authority in digital intelligence, offers comprehensive solutions tailored for law enforcement, national security, the defense sector, financial institutions, and enterprises.

Our expertise lies in seamlessly integrating extensive digital evidence with open-source intelligence gathered from a vast array of sources, harnessing the power of AI for critical insights.

More about us: https://www.penlink.com/about-us-penlink/

Job Description

As part of your role, you would improve and establish new monitoring, alerting and observability of services using a wide range of tools.

Additionally, you would handle critical alerts and incidents and work directly with DevOps Teams to improve and optimize availability

Responsibilities

• Own the production infrastructure over Public and Private Cloud, On-Premise and internal systems.
• Research production workflows, identify optimization opportunities, issues and improve monitoring.
• Help Identify root causes for incidents and prevent them from happening again including publishing RCA’s.
• Improve and establish alerting for our infrastructure, services and business logic.
• Communicate and escalate issues to senior management in R&D, DevOps, Support.
  
  

• At least 3+ years of experience as DevOps, SRE , Infra Backend.
• At least 2 years of experience with Alerting & Monitoring systems such as DataDog, Site24x7
• Experience with running distributed systems deployed multiple geographies across the globe
• Solid knowledge in networking and internet technologies - e.g. HTTP servers, DNS, firewalls, proxies, etc’
• Experience working with Linux and Windows systems
• Experience with Docker, Kubernetes and Helm
• Cloud systems such as AWS / Azure
• Familiarity with Database, WebHosting, Automations
• An innovative approach, with the ability to quickly learn technologies
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Fast learner and able to take a project from POC to production, while handling decision making and communications