Business Development & Onboarding Specialist

Job Title: Business Development / Onboarding Specialist

Location: Tel Aviv, Israel (Hybrid or Remote options available)

About EmberMail:

EmberMail is a fast-growing startup that simplifies and optimizes cold email outreach for businesses. Our platform combines email warming, validation, finding, and sequencing into one powerful tool. As we continue to scale, we’re looking for a motivated and adaptable Business Development / Onboarding Specialist to help drive new business, onboard customers, and support our growth efforts.

Role Overview:

The Business Development / Onboarding Specialist will be a key player in helping us acquire new clients, onboard them successfully, and ensure they’re using EmberMail effectively. We’re looking for someone with a generalist mindset who is eager to take on various tasks and grow within a startup environment.

Key Responsibilities:

• Business Development: Identify and engage potential customers, qualifying leads, and driving new business opportunities.
• Onboarding: Guide new clients through the onboarding process, ensuring they are set up for success with EmberMail’s platform.
• Customer Support: Provide ongoing assistance and support to ensure users are getting the most out of EmberMail, answering questions, and resolving any issues.
• Relationship Management: Build strong relationships with clients, offering proactive solutions to meet their evolving needs.
• Feedback Loop: Work with the product team to gather and relay customer feedback to improve the platform and user experience.
• Documentation & Resources: Assist in creating onboarding materials, user guides, and other resources to help clients get up to speed.

Qualifications:

• A generalist mindset with the ability to adapt to different tasks and roles.
• Strong communication skills, with native English proficiency preferred.
• Experience in business development, sales, or onboarding is a plus.
• Proactive, organized, and able to multitask in a fast-paced environment.
• Students are welcome and encouraged to apply—flexible working hours available.

What We Offer:

• An opportunity to be part of a fast-growing startup and shape its growth trajectory.
• A dynamic work environment with opportunities to take ownership of key projects.
• Flexible working hours, ideal for students and recent graduates.