System Administrator / Helpdesk

Starting Salary: 15,000nis gross + food and commute expenses. (We reward growth and performance—this starting salary is just the beginning, with great potential for advancement)

Lantera is a boutique IT management service provider, specializing in managed IT services for small and medium-sized enterprises. In addition to our core services, we also offer DevOps solutions in Azure and AWS.

We are seeking a candidate who will be responsible for engaging with clients, managing projects, addressing issues and developing innovative solutions.

This position involves a blend of in-office work, remote work, and client visits.

The role consists of two primary responsibilities.

First, you will be responsible for supporting the client’s existing infrastructure. This includes assisting end users, on/off boarding employees, identifying vulnerabilities, managing updates, reviewing logs, maintaining tools such as MDMs and the Security Dashboards, monitor and respond to security alerts.

Second, you will oversee IT projects. This may involve implementing new technologies or optimizing the client’s systems. Over seeing collaboration with team members and will be essential successful completion of these projects.

We seek candidates who can identify opportunities for automation, enhance efficiency, propose innovative ideas, and leverage emerging technologies. The ideal candidate should be self-directed, proactive, and capable of managing their responsibilities effectively.

Key skills required for the role include:

• Proficiency in both English and Hebrew
• Strong interpersonal abilities
• High levels of ambition
• Excellent self-management skills
• Proactive mindset
• Strong aptitude for self-directed learning and independent research
• Creative and effective problem-solving abilities
• Capacity to streamline actions and processes

The ideal candidate should have at least 3 years of experience and a solid understanding of the following areas:

• Operating systems: Windows, macOS, Linux
• Active Directory environments
• Microsoft 365 / Azure AD (Entra) / Google Workspace / OKTA
• MDM: Intune, Kandji, Jumpcloud
• Virtualization technologies and cloud infrastructure: VMware / Hyper-V / Azure / AWS
• Firewall management, switches, and access points
• An understanding in computer hardware