Customer and Account Manager - Oncology

Job Description

Our Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide.

Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them.

Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.

Main Accountabilities

• Customer and Account Manager (CAM), leading an independent team with span of control of customers and account specialists.
• The CAM is accountable for sales, managing field operations, and handling customer relations.
• The CAM assists in sales efforts by providing support and training to the sales team.
• The CAM oversees a varied team of professional customers and account specialists, fostering their sales proficiency and career growth.
• The CAM collaborates closely with brand managers to ensure that strategies, messaging, sales support materials, and planned activities are effectively executed in the field.
• Driving sales to meet targets for people development
• Enhancing the skills and personal growth of Customers and Account Specialists.
• Coaching them on sales techniques.
• Providing them with the latest digital tools and solutions.
• Managing Key Opinion Leaders (KOLs) and integrating insights from scientific leaders, customers, and market research for use by brand managers.
• Integrating territory planning into a cohesive strategy.
• Compiling comprehensive customer reports
• Planning and overseeing both digital and non-digital interactions with healthcare professionals in their area of expertise.
• Identifying opportunities for business and market growth.
• Collaborating on project execution with agile teams.
  
  

Requirements

• BA degree; MA degree – advantage.
• 3 years of experience as a sales team leader in the pharmaceutical industry.
• Experience at the Oncology field- advantage.
• Leadership capabilities.
• High scientific abilities.
• People development abilities.
• Strategic orientation and analytical skills.
• Strong communication and interpersonal skills.
• Planning and time management skills.
• Digital savvy.
• Agility and resilience.
• Fluent English – written and spoken.
  
  

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

11/24/2024

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R315930