NOC Engineer

Big Ideas. Real People.

At Orca, in the right environment and with the right team, talent has no boundaries. This team spirit, together with our drive to always aim high, has quickly earned us unicorn status, and turned us into a global cloud security innovation leader. So, if you're ready to join an amazing team of people who inspire each other every day, now is the time to find your place in our pod!

Highlights:

• High growth: In just 5 years, we've reached milestones that take other companies a decade or more. In the last two years, we've doubled our employee count, tripled our customer count, and rapidly expanded our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn't work for the cloud—so they set out to carve a new path. We're relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We're backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.
  
  

About the Role:

We are seeking a proactive and detail-oriented NOC Engineer to join the Orca's team, focusing on Monitoring and Visibility responsibilities. As part of the role, you will build, monitor, maintain, and support critical infrastructure and systems that drive our cloud security solutions. You'll leverage monitoring tools and dashboards to identify potential issues in real-time, responding to incidents with urgency and precision to minimize downtime and impact to our production environment and our customers. In this role, you'll become an expert in the day-to-day workflows of our Operations team and the production day-to-day, learning and enhancing procedures to improve system reliability and efficiency. You will also collaborate with cross functional teams to design and implement automation to streamline alerts, diagnostics, and other repetitive tasks, ensuring a high standard of operational excellence.

About you:

• Knowledge on databases - RDS/Postgres and Elasticsearch queries.
• Monitoring solutions experience - Grafana, Prometheus or any others.
• Knowledge of cloud solutions AWS, GCP and Azure.
• Self-learning abilities and a technical understanding.
• Able to provide in depth analyses in a short time.
• Ability to provide support to Orca Production in flexible hours Troubleshooting and diagnosis capabilities.
• Excellent communication skills and teamwork.
• Self-management, multitasking, and prioritization skills.
• Fast learner, and ability to perform well under pressure.
  
  

On a typical day you'll:

• Monitor and optimize monitoring and processes around production environment.
• Understand processes, event-management and prioritization.
• Respond to issues and various technical problems in real time.
• Track issues End to End until problems are resolved, perform the initial evaluation for incidents, contact the relevant stake holders in the organization as needed.
• Define and maintaining KPI's to assure production system health.
• Build monitoring, automations, dashboards and visibility, including alerts.