Implementation and Tier 3 Support Specialist

Pathlock helps the world’s largest enterprises and organizations automate the enforcement of controls of access, process, or cybersecurity checks, for any business application.

Responsibilities:

• Work in the complete Implementation cycle involving Requirement Gathering, Design Documents, System Integration Testing (SIT), Deployment and Production support.
• Preparation of project related documents.
• Performing Client server and product installations and configurations.
• Creation & Configuration of various IAM workflows.
• Perform Root Cause Analysis.
• Excellent analytical and problem-solving skills.

Qualifications:

• 3-5 Years in similar position.
• Basic knowledge of various ERP applications - SAP, Oracle EBS, SFDC, Microsoft Dynamics, PeopleSoft - MUST.
• Ability to write scripts, regular expressions, SQL queries, etc.
• User Access Review (UAR)-Access Certifications, Campaigns, Emergency Access. Management (EAM) and User Access Management (New, Change and Terminate).
• Experience in end-to-end implementation cycle – Requirement gathering, technical design, Build, SIT, UAT, Deployment & maintenance.
• Segregation of Duties Concepts, Rulesets and Configuration.
• Knowledge of basic network concept & SSO concept.
• Strong Knowledge of Network Protocols (Ports, Firewall, VPN, etc...).
• Experience working with Windows Servers and MS-SQL.
• Must be Fluent or speak a High Level of English.
• Client-focused attitude.

Benefits:

• Competitive benefits package.
• Friendly and collaborative work environment.
• Remote working friendly policy.
• Reporting to Local Implementation Manager.