Support & Compliance Agent - Student Position

Play Perfect is a fast-growing mobile gaming company that provides entertainment to millions of users around the world. The company is headquartered in Tel Aviv.

With a team of talented and passionate developers, designers, industry experts and gamers, Play Perfect is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

As we continue to push the boundaries of what is possible in gaming, Play Perfect is poised to shape the future of the industry and redefine what it means to be a skill-based gaming company.

As we expand, we're​ ​looking for​ ​a​ ​rockstar Support & Compliance Agent to join our great team!

Responsabilites

• Responding to events and various technical problems
• Providing technical support / operational support to customers
• Processing financial transactions
• Assessing basic risk
• Analyzing user behavior
• Tracking the events until problems are resolved, contacting the relevant factors in the organization as needed
• 24*7 shifts position 07:00-15:00, 15:00-23:00, 23:00-07:00
• Direct communication with worldwide customers via written communication
• Commitment required for a minimum of 3 shifts a week. Requires a responsibility to work on weekends/nights / Holidays

Requirements:

• Relevant working experience
• Excellent written communication skills in English at a native level
• Excellent troubleshooting skills
• Ability to work well under pressure
• “Can do” positive attitude, highly motivated with the ability to perform with independence
• Willing to work in shifts and flexible hours, committed to working in this position for 1 year
• Strong communication skills