The Compliance Manager will play a critical role in ensuring adherence to regulatory standards, operating requirements, and internal policies. This role involves overseeing compliance programs, managing regulatory reporting, and leading initiatives to promote responsible gaming practices. The Compliance Manager will collaborate with the Payments, Product, and Marketing teams to identify and mitigate risks, ensuring that gaming offerings remain compliant and responsibly accessible to users.

Key Responsibilities

• Regulatory Compliance: Ensure compliance with gaming laws, operating requirements, and regulations in all jurisdictions where the company operates.
• Policy Development: Develop, update, and enforce compliance policies and procedures to reflect current regulatory requirements and best practices.
• Audits and Assessments: Conduct internal audits and risk assessments, identifying gaps, and working with teams to implement improvements. Support and prepare for external audits as needed.
• Responsible Gaming: Lead responsible gaming initiatives, ensuring programs are effectively implemented, regularly evaluated, and aligned with industry standards. Collaborate with relevant teams to promote player awareness and mitigate gambling harm.
• Reporting and Documentation: Prepare and submit accurate regulatory reports and maintain up-to-date compliance documentation. Ensure all compliance activities are well-documented and easily accessible.
• Training and Awareness: Develop and deliver training to foster a culture of compliance, ensuring employees understand regulatory standards, risks, and best practices.
• Risk Management: Identify and monitor regulatory risks across the company’s activities. Recommend strategies to mitigate risks and ensure continuous compliance.
• Stakeholder Engagement: Act as the main liaison with regulators and licensing authorities, managing relationships and addressing inquiries or investigations in a timely and professional manner.
• Monitoring and Reporting: Stay informed on industry changes, regulatory developments, and emerging trends. Provide updates to internal stakeholders and ensure compliance programs remain proactive and up-to-date.

Qualifications

• Bachelor’s degree in Law, Business, or a related field; advanced degree preferred.
• 5+ years of experience in a compliance role, ideally within the gaming or B2C industry.
• Deep knowledge of gaming regulations, operating processes, and responsible gaming practices.
• Experience working with regulators and understanding regulatory requirements across multiple jurisdictions.
• Ability to interpret complex legal and regulatory language and translate it into actionable business practices.
• Strong analytical skills with a keen attention to detail, able to manage multiple tasks simultaneously.
• Exceptional communication skills, both written and verbal, for effective collaboration with cross-functional teams and external stakeholders.
• Certification in Compliance (e.g., CAMS, CCEP) is a plus.