CRM SPECIALIST

Join Our Global Team! We’re seeking an MS Dynamics 365 Sales Expert & Program Manager for a key role at our high-tech company in Rehovot.

Responsibilities:

- Configure and customize Microsoft Dynamics CRM for sales processes and implement best practices.

- Collaborate with stakeholders to gather requirements and develop effective CRM solutions.

- Train and support users to maximize CRM functionality.

- Monitor system performance and provide actionable insights from data.

- Create and maintain reports and dashboards for sales performance and pipeline visibility.

- Troubleshoot and resolve CRM-related issues quickly.

- Align CRM practices with marketing for lead generation and customer engagement.

- Support system upgrades and migrations, ensuring data integrity.

Requirements:

- Bachelor's degree in Business, Information Technology, or a related field, or equivalent practical experience.

- A minimum of 5-10 years of relevant experience in IT/business operations.

- At least 5 years of hands-on experience with MS Dynamics Sales.

- Strong analytical skills with the ability to interpret data and deliver actionable insights.

- Expertise in creating reports and dashboards to monitor key performance indicators.

- Familiarity with additional CRM tools and platforms is a plus.