Technical Writer

Air Doctor – who are we?

We’re an Israel-based high-tech startup driving change in the global tourism industry. We’ve just secured $20M, which we plan on using to grow our global footprint through international branches. Air Doctor offers travelers the best possible services if they fall ill abroad through quick and convenient access to high-quality medical care from anywhere in the world, all through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 20,000 professional medical doctors across 75 countries. This means travelers can get treated by a doctor who speaks their language, whilst avoiding expensive visits to hospitals or medical clinics.

Where are we located?

Our offices are in the heart of the green landscape of Moshav Beit Nekofa, near Hemed Interchange and Mevaseret Zion.

We are looking for an Technical Writer

We are looking for an experienced, native English-speaking (or equivalent proficiency) Technical Writer to join our R&D team. In this role, you will be responsible for creating, organizing, and maintaining clear, concise documentation for our front-end interfaces, APIs, and SDKs.

This documentation will serve both internal teams and external developers, enabling seamless integration and usage of our app’s features and functionalities. The ideal candidate has a strong technical background, a passion for clear communication, and a keen attention to detail.

Key Responsibilities:

— Frontend Documentation: Document user interfaces, including workflows, feature descriptions, and step-by-step guides, enabling users to navigate and maximize the app’s capabilities.

— API Documentation: Develop comprehensive, user-friendly API documentation that details endpoints, parameters, responses, and common use cases, facilitating integration and implementation by external developers.

— SDK Documentation: Create in-depth SDK guides covering setup, configuration, code examples, and troubleshooting for various platforms with support from appropriate developers.

— Maintain and Update Documentation: Work closely with our Product department to regularly review and update documentation to stay current with product enhancements, API changes, and SDK updates.

— Organize and Structure Content: Develop a logical and intuitive content structure, making it easy for both technical and non-technical users to find relevant information.

— Quality Assurance: Edit and proofread documentation for clarity, consistency, and accuracy, ensuring high standards across all materials.

— Create Tutorials and Examples: Develop code samples (with developers support), tutorials, and FAQs to provide practical guidance for developers and end-users.

Qualifications:

— Language Skills: Native English speaker or equivalent proficiency, with a proven track record of high-quality technical writing.

— Experience: 3+ years as a Technical Writer, ideally in SaaS, software development, or technology.

— Technical Skills: Familiarity with APIs, RESTful services, SDKs, and front-end technologies is a plus.

— Communication Skills: Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear and concise manner.

— Detail-Oriented: High attention to detail, with a commitment to creating error-free, high-quality documentation.

— Collaboration: Ability to work effectively with cross-functional teams, including developers, product managers, and UX designers.

— Problem-Solving Ability: Strong analytical skills to understand complex systems and document them effectively.

• Please send CV as a Word document to: [email protected].