Information Systems Manager

Description

Position Overview

We are seeking an experienced Information Systems Manager with a strong emphasis on Salesforce management and related technologies. The ideal candidate will have over 6 years of strong hands-on experience with Salesforce, and also good familiarity with ITSM tools, Financial systems, business analysis, and architecture design. This role involves leading a small team, planning and leading projects of all sizes and collaborating with business leaders to develop effective solutions.

Key Responsibilities

Manage and optimize Salesforce and many other related technologies

Lead a team of in-house professionals along with managing vendors, providing guidance on requirements, scope, and high-level design.

Oversee the development life cycle, ensuring timely and quality delivery of projects.

Regularly meet with business leaders up to C-level to understand challenges and plan solutions.

Adapt to changing priorities and business needs in a fast-paced environment.

Help plan and lead the AI roadmap in the Information System department landscape

Requirements

If you want to join our journey, you’ll need:

Bachelor’s degree in information technology, Computer Science, or a related field.

6+ years of proven hands-on experience with Salesforce, including:

• Salesforce Administration and Configuration, both in Sales and Service Clouds
• Salesforce Development (Flows and Apex required, Visualforce & Lightning Components an advantage)
• Implemented Einstein Chatbot
• Salesforce Integrations (APIs, REST/SOAP, Middleware tools like Workato)
• Salesforce Data Management (Data Loader, SOQL, SOSL)
• Experience with related tools like OwnBackup, HubSpot and Spekit,