MDR Analyst

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $30M in funding and rallying a dedicated team of 50 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform in early 2023, and continue to grow and expand our team, our partnerships and our revenue.

We are seeking a skilled MDR Analyst to join our team of cybersecurity experts. The ideal candidate will excel in incident response, threat monitoring, and proactive threat hunting, helping us protect our customers from evolving cyber threats. As a core member of our operations team, you'll play a crucial role in managing security incidents and enhancing detection processes. This position is a shift role, covering 24/7/365 operations.

Responsibilities:

• Conduct fast and effective investigation and response for customer security incidents
• Develop and refine processes and tools for investigation, such as dashboards and playbooks
• Proactively monitor and review threats and suspicious events, identifying actionable insights and creating remediation plans
• Perform proactive threat hunting to identify emerging risks, leveraging deep visibility and advanced threat intelligence
• Collaborate with customers to follow up on complex incidents and ensure comprehensive incident resolution
• Maintain high customer satisfaction through professional, proactive, and personalized support
• Work closely with the research and development team to enhance detection and response capabilities
• Contribute to our knowledge base by creating malware and ITDR analysis rules, cookbooks, and best practices
• Provide crucial feedback to our AI engine for continuous improvement and training purposes
  
  

• 2-3 years of experience in Technical Support, SOC, Incident Response, Malware Analysis, or IT Security
• Strong security knowledge with hands-on experience in incident response, forensic investigations, or threat hunting
• Strong understanding of the lifecycle of advanced security threats, attack vectors, and methods of exploitation
• Proficiency with scripting and automation tools, including SQL, Bash, Python, and PowerShell
• Multi-OS support experience: Windows, Mac, and Linux
• Excellent written and verbal communication skills, with a customer-focused approach. Fluent English is a must!
• Ability to multitask, prioritize, and work in a dynamic, fast-paced environment
• Ability to work a flexible schedule covering hours and days outside of the typical work week
• Managerial skills are an advantage