Collections Manager

Description

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We seek a Collections Manager to manage the collection process for Automat-it's global customers and provide excellent customer service to our clients and stakeholders.

📍 Work location - hybrid from London or Tel Aviv

Responsibilities

• Oversee and enhance collections and accounts receivable aging processes to minimize delinquencies and establish scalable operational practices.
• Work cross-functionally to review, investigate, and address customer account discrepancies, including credits, discounts, and invoice adjustments.
• Work with the sales team to review overdue accounts and create strategies for collecting outstanding amounts.
• Resolve collection issues by analyzing customer payment plans, histories, and credit limits.
• Provide insights and metrics on accounts receivable, including regular management reports on cash flow and accounts receivable status.
• Lead initiatives for accounts receivable process improvement and automation projects, ensuring proper documentation.
• Partner with the accounting team to maintain an accurate and reconciled A/R sub-ledger, addressing any provisions for bad debts as necessary.
• Conduct credit risk analysis for new and existing customers.
  
  

• 3+ years of experience in Accounts Receivable collection process and operations from a large organization with multiple currencies, preferably tech companies.
• Advanced Microsoft Excel/Google Sheets skills and experience with ERP systems (preferably Priority system)
• Excellent customer-facing skills
• Bachelor’s Degree in a relevant field, such as Accounting, Finance, Mathematics or Statistics
• Fluent written and verbal communication skills in English
• Outstanding attention to detail and excellent time management skills
• A solid service orientation combined with assertiveness and the ability to influence actions to achieve desired outcomes effectively