Project and Business Operations Manager

We are looking to hire a Project and Operations Manager for our Cyber Security Business Service Department.

Responsibilities:

Cyber Security Projects Management

• Maintain proactive communication with the service team, technical teams, and sales agents.
• Manage resources assignments, plan and set project schedules.
• Coordinate and keep ongoing communication with the customers, to achieve a high level of customer satisfaction.
• Follow up on process and technical progress in the project. Produce and present status reports in meetings.
• Identify problematic issues during the project and provide real-time creative solutions.
• Develop processes and work methods to improve project management efficiency in the company.
  
  

• Follow up on customers' purchase orders.
• Monitor and update customers on service usage according to the service contracts (hourly or yearly), and check
  
  

• Ongoing communication with the sales team.
• Responsibility for hourly reports per customer from the customer service team,
  
  

• Bachelor's degree in Business Administration / Industry and Management / Relevant Field
• Knowledge and understanding of project management methods
• Ability to work in a technological environment
• Ability to analyze data and a strategic thinker
• Excellent interpersonal skills
• Experience working with CRM/ERP systems
• Experience working with Mic Office
• Ability to motivate people and work in a technological and dynamic environment
• High level of English.
• Available for a full-time position at the company's offices in Rosh HaAyin