Investor Services

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

As a team member of Investor Services, you will cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing. You will also adhere to established policies, procedures, and controls.

In your first few weeks in this Investor Services role, you can expect to:

• Adhere to established policies, procedures, and controls
• Work with implementation and other internal teams to onboard new fund investors
• Conduct and communicate AML and KYC checks for potential and current investors
• Collaborate with all relevant parties using effective verbal and written communication to ensure deadlines and client deliverables are being met in a timely and accurate manner
• Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes
  
  

• A proactive, client service approach with excellent verbal and written communication skills
• The ability to collaborate and build partnerships with internal and external parties, meet deadlines and resolve issues
• Outstanding organisation, prioritisation, and attention to detail
• Good analytical and problem-solving skills and a proactive interest in learning about alternative investment and fund administration industry
  
  

• As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working
• Our people are our greatest asset, and we invest in talent development
• Join our global network, and you will benefit from education support, sponsorship and in-house training programs.