Player Experience Manager

As a Player Experience representative, you will be the first point of contact to our millions of players worldwide through multiple channels.

While giving top-notch customer service is our team’s main goal - we also manage the VIP community, Social Media pages, and App/Play store copywriting. 

We are looking for a team player who wants to grow with us.

Hybrid, Full time job (5 days a week, Sunday and Friday- must)

Responsibilities

• High level of multitasking
• Excellent interpersonal and communication skills
• High-level understanding/interest in social gaming 
• Problem-solving approach 
• Get-things-done personality
• Creative 
• High level of written communication skills
• Attention to detail

Qualifications

• 2+ years of experience in customer support/customer success - Must
• Native/mother tongue level in English - Must
• Experience in managing social media pages - Advantage 
• Experience in creating social media content/marketing content - Advantage
• Experience with ASO/SEO - Advantage