Senior Technical Writer

BMC is seeking for a Senior Technical Writer to join the Control-M Documentation team. You will be a part of the Development group and work closely with Software Developers, QA Engineers, Product Managers, and Customer Support to produce high-quality documentation.

Control-M is an industry-leading automation platform. BMC helps the world's largest companies automate time-sensitive and business-critical workflows. Control-M runs big data pipelines, supply chains, production lines, financial transactions, and many other processes in complex IT environments worldwide.

How will your day to day look like?

• Create and maintain a variety of documentation, including user guides, release notes, installation guides, API documentation.
• Ensure documentation is clear, concise, and aligned with the product’s functionality, covering complex workflows and technical details for a global audience.
• Become a product subject matter expert and suggest recommendations to improve technical information based on target audiences.
• Work with Software Developers, QA Engineers, Product Managers, and Customer Support to develop high-quality technical documentation.
• Collaborate with other team members to ensure single-sourcing and Style Guide requirements.
• Initiate and recommend creative ways to improve deliverables and processes.

Requirements:

• 5+ years of experience as a Technical Writer
• Experience writing technical documentation for complex software products.
• Experience working in a documentation team.
• Experience writing content from scratch, as well as updating legacy documents to meet Style Guide writing standards.
• High proficiency with accepted industry-specific authoring/publishing tools
• Eye for detail and quality
• Organizational skills and ability to handle multiple projects.
• Excellent communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.
• Native English speaker / equivalent fluency at a mother-tongue level & Proficient Hebrew speaker

Nice to Have:

• Experience from a global enterprise software company.
• Experience working with MadCap Flare