Customer Support Specialist

Company Description

A world renowned bridal brand, Berta LTD, with retailers in over 30 countries. The BERTA fashion house includes sub-brands: Berta Couture, Berta Privee, Muse by Berta, and jolie bridal.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Ashdod. The Customer Support Specialist will be responsible for providing exceptional customer service & support, addressing financial issues, and ensuring customer satisfaction on a day-to-day basis.

Qualifications

• Customer Support and customer service skills
• Interpersonal and Analytical Skills
• Ability to ensure high levels of Customer Satisfaction
• Excellent communication and problem-solving skills
• Attention to detail and time management skills
• Previous experience in customer service roles is a plus