Vice President, Product Management – Public Library Software | UK, US or Israel

Ann Arbor, Michigan, United States of America

Jerusalem, Israel

London, United Kingdom

Alexandria, Virginia, United States of America

Philadelphia, Pennsylvania, United States of America

Full Job Description

Position Summary:

As the head of the Public Library Solutions line of business, part of Product Management leadership, you will drive strategic growth, operational excellence, and market leadership of a library Public Library Software solutions. You’ll thrive in this fast-paced role, building high-performing teams, managing P&L, and innovating for the future. Your responsibilities fall within a framework of the following functional areas of core competence.

About You – Experience, Education, Skills, And Accomplishments

• Master’s degree or higher in a related field or relevant, equivalent work experience
• 10 years of product management experience in a related industry, or Customer experience and SaaS solutions
• 5 years people management experience
  
  

• Professional experience in a library setting
• Fluency in languages other than English
• Ability to travel 30%
  
  

• Business Leadership
• Own the overall business growth plans and activities across the matrix organization
• Build a full profitability plan
• Construct and justify business plans. Own topline for product lines and own business plan for BU approval. Independently reviews and understands business plans to make proper roadmap and prioritization decisions.
• Customer Focus:
• Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction and loyalty.
• Innovation:
• Drive innovation and continuous improvement within the LOB, staying ahead of industry trends and technological advancements.
• Operational Excellence:
• Ensure efficient and effective operations, optimizing processes and resources to achieve business goals.
• Product Requirements
• Coach team and drive/own development/agile process.
• Document clear and measurable product requirements and make trade-off recommendations between implementation and functionality.
• Create detailed product specifications using written requirements, business rules, process flows and use cases; incorporates user experience generated deliverables such as prototypes, wireframes and design and copy documents.
• Review, comment, and vet product requirements and specifications to meet the spirit and intent of market requirements.
• Product Delivery
• Manage the development and launch of new features and functionality through the entire product development lifecycle process from concept through implementation and release.
• Collaborate with design, content, engineering, QA, and operations to refine the product delivery process and deliver the highest level of quality.
• Customer Research
• Create overall strategy for collecting market and product data to drive the definition of the product roadmap, backlog, and priorities.
• Maintain regular contact with customers to stay current with needs and requirements.
• Drives internal program to track product analytics to inform priorities.
• Product Roadmap
• Define and own the product, build a long-term vision, establish a strategic roadmap, and deliver the products to the market, assuring development efforts are aligned with BU strategy.
• Product Strategy
• Own and drive strategy across multiple product lines.
• Programmatic Growth
• Guide team in ownership of product profitability.
• Develop strategy to drive growth programmatically in opportune or needed areas; positioning of new feature/function; and providing feedback into competitor feature/function.
• Market Requirements
• Author market requirements/agile epics, bring them forward to grow product(s), and drive innovation across the Library Software Group and Clarivate portfolio.
• Stakeholder Management:
• Collaborate with other business units and corporate functions to ensure alignment and support for LOB initiatives.