Operational Excellence Expert

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

We are looking for a Head of Global Learning to oversee the strategy, development, and execution of all training and development programs within the organization.

What will you do?

The Operational Excellence Expert is a pivotal function in Hibob’s People and Culture global team. This function will oversee global people operations, promote and support data driven decisions, and drive operational excellence, from planning to execution, to ensure Hibob is creating simple, quality experiences for employees and has the right data and infrastructure for sustainable growth. This role involves working closely across the global People and Culture team, as well as cross-functional teams.

• Education: Bachelor’s degree in Industrial Engineering, Business Administration, or other related field.

• 7+ years of experience in HR operational excellence, organization and methods management, data analytics or related domains.

• Previous experience with global companies or in scaling a high growth company.

• Technical Skills: Proficiency in HR processes and/ or systems (e.g., bob, workday, SAP), advanced Excel skills, experience with data visualization tools (e.g., Tableau, Power BI), and familiarity with SQL.

• Problem-Solving and Innovation: A strong ability to approach challenges creatively, exploring new ideas and testing solutions that go beyond traditional methods

• Analytical Thinking: An excellent ability to interpret complex data, integrating bottom up and top down inputs, and translate into actionable insights.

• Design Thinking skills: A strong ability to assess and deeply understand needs, pain points, and desires of users or stakeholders.

• Communication skills: A strong verbal and written communication skills. Ability to communicate complex ideas and data clearly to various stakeholders.

• Team Player: An outstanding ability to work effectively in a team environment, lead discussions, and collaborate with cross-functional teams.

• Work across the employee lifecycle to identify ways to innovate and scale current processes, design best in class HR processes to ensure Hibob is creating simple, quality experiences for employees and has the infrastructure for continued growth.

• Using a combination of customer empathy, analytics, and process engineering, proactively identify opportunities for improvement to HR processes, driving efficiency and data integrity.

• Develop and tailor HR processes, policies, and procedures.

• Design and implement a scalable support model to optimize the employee experience for a growing and distributed workforce.

• Design and execute on change management and education activities to ensure successful implementation of program/process changes.

• Balances ‘run the business’ requests with longer term project deliverables and timelines.

• Define and create dashboards and reports, from needs analysis to requirements definition, design and implementation of BI Tools. Analyze data sets needed to be presented, and work on implementation with the BI Team.

• Conduct detailed data analysis to support all HR management aspects, draw comprehensive insights to present to stakeholders.

• Partner across People & Culture global team, Finance, MIS, BI, and other teams to design, integrate and optimize people processes and systems, ensuring seamless data flow between systems.

● Company share options plan

● We have a flexible hybrid working model

● Work from home allowance- to get your home office set up!

● Payment for sick leave from the first day

● 2 Social Impact days per year for volunteering

● Annual Headspace subscription and wellness benefits

● Awesome employee referral program- $2,500 for each successful referral with an additional ambassador program

● 10 bis or cibus/wolt- you get to pick!

● Transportation allowance

● Dog-friendly

● Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)

● Fun company and team social events (locally and virtually with our global teams)

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!