IT Operations Manager

IT Operations Manager in Entertainment Tech, TLV

• We are an innovative OTT (Over The Top, streaming media) TV provider, offering a dynamic range of content and shows. Our fully online services are designed for maximum convenience and flexibility, embodying the cutting-edge of digital entertainment.
• Our company has experienced remarkable progress and growth in a remarkably short period. This success is rooted in solid partnerships and a commitment to our core objectives, indicating a strong and stable financial base."
  
  

• As our IT Operations Manager, you'll play a pivotal role, going beyond traditional management to actively coordinate with multiple vendors and manage a diverse system infrastructure.
• This role is central to our operations, ensuring seamless, continuous service delivery, and is ideal for those who thrive in dynamic, always-on environments.
  
  

• A rich background in IT/IT Operations, especially valued if coupled with experience in TV/Video IT operations from leading industry players.
• Expertise in server systems, infrastructure, and a keen understanding of CRM systems, especially open-source platforms.
• Experience in operational aspects of billing and familiarity with support center telephony systems.
• Proficiency in classic databases (MySQL, MSSQL) with the ability to comfortably manage databases and execute queries.
  
  

• Lead and manage IT operations, guaranteeing an uninterrupted, first-class service experience for our customers.
• Engage in proactive system monitoring, issue prevention, and regular reporting to maintain optimal operational performance.
• Exhibit flexibility to coordinate critical actions beyond standard working hours, as needed.
• Ensure the NOC adheres to established protocols and thresholds to maintain system integrity and minimize disruptions.
  
  

• A creative and strategic thinker who can take complete ownership of IT operations, demonstrating problem-solving excellence.
• A vigilant and proactive leader, ready to respond to challenges at any hour, ensuring the highest level of operational effectiveness.
• Exceptional leadership qualities, adept at managing crises and orchestrating coordinated responses.
  
  

• We offer a highly competitive compensation package, reflective of the importance and scope of this role within our organization.
• Our standard working hours support work-life balance, with the understanding that flexibility is key in our dynamic industry.
• This role offers an exciting opportunity to join a rapidly growing company, where every day brings new challenges and opportunities to innovate.
  
  

• Join us to shape the future of online TV services, in an environment that blends the dynamism of a startup with the stability of a well-established enterprise.