Technical Program Manager

Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees.

Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

We're seeking a highly talented, experienced, and passionate R&D Operations Manager to play a pivotal role in our growth.

Key Responsibilities:

• Executive Partnership: Support and advise the VP of R&D, facilitating strategic planning, decision-making, and execution of departmental objectives.
• Process Management: Oversee non-production processes including short-term and long-term planning, quarterly planning, and sprint methodologies.
• Methodology Implementation: Implement and manage work methodologies tailored to Connecteam's culture and operational needs.
• Tools Management: Administer Jira and other essential tools for engineering operations, enhancing functionalities and leveraging data for strategic decisions.
• Project Leadership: Lead project management within the R&D department, ensuring effective execution of cross-team projects using appropriate tools and communication strategies.
• Efficiency Optimization: Improve the efficiency and effectiveness of the engineering team by streamlining processes and workflows.
• Knowledge Management and Onboarding: Foster knowledge management and support onboarding of new employees, ensuring alignment with company culture, tools, and methodologies.
• Cross-Departmental Liaison: Act as a liaison between R&D and other departments, particularly product management, to ensure project and strategic alignment.
• Developer Experience Enhancement: Spearhead initiatives to improve the developer experience, removing obstacles and streamlining processes to enable a focus on coding and product development.
• Continuous Learning Promotion: Promote a culture of continuous learning and improvement within the engineering teams, guiding best practices for retrospectives and self-assessment.
  
  

• Experience: 3-5 years in R&D operations, project management, or a similar role within a technology or SaaS company.
• Technical Proficiency: Expertise in managing R&D tools and platforms, with a strong understanding of software development processes and methodologies.
• Strategic Vision: Ability to align R&D operational activities with broader business goals, understanding the SaaS business model and customer lifecycle.
• Analytical and Strategic Thinking: Strong analytical skills with the ability to interpret complex data and translate it into actionable strategic plans.
• Collaboration and Leadership: Proven track record of successful cross-functional collaboration and project leadership, fostering a culture of innovation and continuous improvement.
  
  

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
• We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
• We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
• Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.