Job Description

Ambassador, host, awesomeness, people and planet (sometimes profit) person

We are Conscious Hotels, we have four stylish eco-hotels in Amsterdam. That's not all, in the hotels you'll also find two organic restaurants and two coffee bars. We also host meetings, events and weddings. We want our guests to have a great time, so we're always thinking of fresh, creative ways to connect with them. We call that "Eco-Sexy. Big Smiles".

As the first point of contact for everyone who walks into our hotels, you are the go-to person at the front desk. You are responsible for everything from check-in, upselling our products and services, Amsterdam expert to check-out. In our four beautiful hotels you don't have to hide behind a reception desk, but walk around so the guest is really the center of attention. Is a guest having trouble checking in or out via the self-service check-in system? You'll be happy to explain and give them some great tips on how to explore beautiful Amsterdam on a rental bike.

As a true storyteller and fan of our sustainable concept you love to share the story of Conscious. Guests can come to you for all the ins and outs of Conscious Hotels and Amsterdam. Whether it's recommending great places to eat, helping with the transport, or just having a nice conversation, you've got it! It will give you energy to connect with guests all day long and make delicious coffees (say hello to your new barista skills!). You will also be busy upselling sustainable products in our shops, switching between different departments and solving complaints and possible problems. This way every day flies by!

Job requirements

Job Requirements And Personal Qualities

• Hospitality is in your DNA, you know what the guest needs
• Preferably you have experience in (international) hotels or in the hospitality industry
• Fulltime and flexible, with shifts from 07:00-15:00 and 15:00-23:00
• You speak English fluently
• Preferably you live in or near Amsterdam
• You have a proactive attitude, can switch quickly and pick up working with different systems
• You are a team player but can also work independently
• Affinity with sustainable trends and organic products is a big plus
• It is useful if you already have experience with complaint handling and knowledge of HACCP
  
  

• A good salary and travel expenses - the position Front Desk Employee is classified according to the reference functions in the hospitality industry in scale IV
• A review bonus based on the reviews left by our guests
• A large and pleasant team of 25 colleagues
• An open and informal company with legendary (yes really!) staff parties, Christmas parties, get-togethers
• Discover Conscious through the eyes of our guests: a night of sleep after your probation period together with the love of your life! Or your mother, that's also possible ;)
• Friends & family discount on the rooms and staff discount in the shops and our restaurants Riot Restobar & Bar Kantoor
• A monthly benefits budget with a total value of 300 euros per year (based on a full-time contract) , which you can spend on your choice for gym membership, bike rental, food delivery at home and many more; the choice is all yours!