Sales Account Manager

Company Description

Welcome to Ontopo, where the art of dining meets cutting-edge innovation. Ontopo equips restaurants with advanced technology solutions to enhance customer experiences, optimize table utilization, increase online presence, and achieve operational excellence. With a remarkable 70% of Israel's restaurants as clients and over 1000 restaurant collaborations, Ontopo is the gold standard in diner engagement. Our diverse team of professionals, including tech minds and industry experts, embodies a collective genius that propels our mission forward. As we expand into Europe, we are redefining dining worldwide and reshaping restaurant operations, success, and innovation.

Position Overview

A Field Sales Representative is responsible for selling products or services directly to customers within a designated geographic area. This role involves traveling to meet clients, demonstrating product features, negotiating contracts, and building long-term relationships with customers. The ideal candidate is a self-motivated, results-driven individual with excellent communication and interpersonal skills.

Responsibilities:

Sales Generation

• Identify and target potential customers within the assigned territory.
• Generate leads and cold-call prospective clients.
• Meet or exceed sales targets and quotas.

Customer Engagement

• Conduct face-to-face meetings with clients to present and promote products or services.
• Build and maintain strong, long-lasting customer relationships.
• Understand customer needs and recommend appropriate products or services.

Product Demonstrations

• Provide detailed demonstrations of products to potential customers.
• Answer customer questions and address any concerns.
• Highlight the unique selling points and benefits of the products.

Negotiation and Closing

• Negotiate terms of sales agreements and contracts.
• Close sales deals and ensure the timely delivery of products or services.
• Handle objections and provide solutions to customers’ issues.

Market Research and Feedback

• Gather market intelligence and provide feedback to the sales and marketing teams.
• Monitor competitors’ activities and market trends.
• Identify new market opportunities and provide recommendations for product development.

Reporting and Documentation

• Maintain accurate records of all sales activities, customer interactions, and transactions.
• Prepare regular sales reports and forecasts for management.
• Update customer relationship management (CRM) systems with relevant information.

After-Sales Support

• Provide post-sale support to ensure customer satisfaction.
• Follow up with customers to ensure the resolution of any issues and to maintain ongoing relationships.
• Coordinate with the customer service team to address any problems or concerns.

Collaboration and Teamwork

• Work closely with the sales team and other departments to achieve overall company goals.
• Participate in sales meetings, training sessions, and team-building activities.
• Share best practices and contribute to the continuous improvement of the sales process.

Qualifications

Education: Bachelor’s degree in Business, Marketing, or a related field. Equivalent experience may be considered.

Experience: Proven experience in field sales or a similar role. Experience in the industry relevant to the company’s products or services is a plus.

Skills:

• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software and Microsoft Office Suite.