Payment Operations Analyst

yad2's Payment Operation Analyst is responsible for ensuring seamless and reliable payment transactions for our users and clients. We are looking for an analyst to manage day-to-day payment processes and support various financial operations. The role involves collaborating across departments, assisting with operational tasks, and addressing challenges in a fast-paced environment. This position demands intellectual curiosity and building proficiency in all aspects of payment operations, including finance, legal, privacy, data protection, and security requirements.

What you will be doing

• Assist with processing and tracking payments, ensuring timely and accurate completion
• Administer the accounts payable process by supervising and uploading payment transactions, tracking transactions, and compiling financial data essential for the business
• Generate and cross-reference reports from various systems
• Conduct business analysis to support business decisions around new financial services
• Provide support to the finance and service departments in resolving payment disputes
• Assist in investigating payment-related issues, such as discrepancies or suspected fraud
• Assist with vendor relationships, resolving operational issues as they arise
• Collaborate with different teams within the organization
• Be part of a growing operation, with opportunities for professional development
• Help establish procedures and work processes in the payments team

Your skills & experience

• Bachelor’s degree in Finance, Business Administration or related field
• Experience working in a professional environment; 1-2 years in a similar role within payments companies - An advantage
• Experience in an e-commerce company - An advantage
• Strong analytical skills with experience in using data to drive decision-making
• Basic understanding of payment processes and financial systems
• Exceptional attention to detail and the ability to work independently
• Excellent communication and interpersonal skills
• Proficiency in PowerPoint and Excel is critical
• High proficiency in English