Description

Office Manager & Employee Experience Specialist

Novidea is an insurance technology company solving the toughest challenges faced by insurance brokers, agencies, MGAs and cover holders. Our innovative, data-driven insurance software platform allows users to manage the entire policy life cycle across all lines of business, using data to inform every business decision, cross-sell and up-sell.

What’s the Job?

We are seeking an organized and proactive Office Manager & Employee Experience Specialist to join our team. The ideal candidate will be responsible for overseeing day-to-day office operations, ensuring smooth administrative processes, managing office supplies, coordinating with vendors and visitors, employees welfare (happy hours, holiday gifts, organizing special occasions) and supporting staff to create a productive and positive work environment. The position requires arriving to the office 5 times a week.

What You’ll Do

• Manage and oversee the daily operations of the office to ensure a smooth workflow.
• Maintain office supplies inventory, anticipate needs, and coordinate orders with vendors.
• Ensure office cleanliness and maintenance by liaising with building management and cleaning staff.
• Oversee the implementation and maintenance of office procedures and processes.
• Handle incoming and outgoing correspondence, including mail, phone calls, and emails.
• Plan and Execute the annual employee experience plan and budget, including company events, holidays, happy hours, gifts, recognition , and employee life events.
• Manage and develop community relations and volunteer activities
• Serve as a point of contact for employee feedback and suggestions, working to improve office culture and overall employee satisfaction.
• Monitor and manage office budgets, including office supplies and equipment.
• Track and report expenses, including processing invoices and working with the finance team for budgetary matters.
• Support all employee life cycle stages and experiences from onboarding to offboarding
• Ensure a welcoming and comfortable environment for employees and visitors.
  
  

What You'll Bring

• 1.5+ years of proven experience as an office manager or relevant role.
• Experience in a startup company.
• High-level English, both written and spoken - Must.
• Strong organizational and multitasking skills with the ability to prioritize and manage multiple responsibilities.
• Excellent interpersonal and communication abilities.
• Creative thinking with a can-do attitude from initiative to execution
• Self motivated and proactive team player
• Proficiency in office software (e.g., Excel skills, Microsoft Office Suite, Google Workspace).
• Arrival to the office 5 times a week.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with attention to detail.
• A bachelor’s degree or relevant higher education is an advantage
  
  

The Novidean Way

We Originate | We Collaborate | We Step Up | We Evolve | We Make an Imprint

We hire people, not just skills. We encourage you to apply if you think this role is a great fit for you, even if you don’t meet 100% of the requirements.

Novidea is an equal-opportunity employer. We believe that diversity is integral to our success, and we are proud of and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law.