cyber security tech support

What we are looking for?

Someone creative and independent, capable of solving sensitive situations, with high learning ability and knows how to be part of a team.

We look for people who work hard but want to enjoy and have fun as well.

What will be your responsibilities?

• Technical support for the customer service center

• Support customers in implementing and/or troubleshooting ESET products and, handling malware, and providing cybersecurity consulting.

• Investigating issues by analyzing logs

• Remote support via phone & email

• Writing technical guides to assist customers

Requirements:

• Bachelor's degree in a relevant field or a graduate of Cybersecurity course or IDF computing unit - required

• At least one year of experience in technical support – required

• High self-learning ability, problem solving and critical thinking

• Excellent English communication

• Experience with virtualization technologies - an advantage

• Familiarity with cybersecurity and antivirus products – an advantage

If this applies to you come work with us!

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About Comsecure:

We help businesses secure their IT & Data against cyber-crime.

Comsecure is the exclusive Israeli distributor of ESET. For more than 30 years.

ESET has been developing industry-leading IT security software and services to protect businesses, critical infrastructure, and consumers worldwide from increasingly sophisticated digital threats.

ESET protects home & small & mid & enterprise organizations against evolving and emerging threats and malware, based on a behavioral detections and machine learning algorithms, utilizing its cloud-based technology.

ESET offers endpoint security & antivirus, encryption, DLP, backup, network analysis and 2FA solutions.

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Why choose us?

• Be part of the Cyber security industry - the most exciting and trending industry in the IT sphere

• We are a very energetic and positive team

• We are ever growing so you can professionally and personally grow with the company

• We have the best atmosphere in the office and even though we love working, we like having fun as well