Director of Quality - Cortex XDR Agent

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

We are seeking a seasoned and results-driven Director of Quality Assurance to lead and oversee the quality assurance efforts within our dynamic endpoint security organization. As the Director of QA, you will play a pivotal role in ensuring the reliability, effectiveness, and stability of our endpoint security solutions. Your strategic leadership and technical expertise will be instrumental in driving our commitment to delivering cutting-edge and robust security software.

Our product is advanced endpoint security software - identifying an attacker's techniques before any malicious activity could successfully run, which enables us to prevent many types of cyber-attacks, including zero-day attacks.

More information about the product we develop can be found here

Your Impact

• Leadership and Strategy
• Develop and implement a comprehensive QA strategy aligned with the company's overall goals and vision
• Lead and mentor a team of QA managers and engineers, fostering a culture of collaboration, innovation, and continuous improvement
• Collaborate closely with cross-functional teams, including software development, product management, and customer support, to ensure QA initiatives are integrated seamlessly throughout the product lifecycle
• Quality Assurance
• Establish and enforce QA processes and standards that adhere to industry best practices and compliance requirements
• Design, implement, and maintain test plans, test cases, and test scripts to thoroughly validate the functionality, performance, and security of our endpoint security products
• Conduct risk assessments and develop mitigation strategies to identify and address potential product quality issues
• Test Automation
• Drive the implementation and expansion of test automation frameworks, tools, and methodologies to enhance testing efficiency and coverage
• Champion the adoption of continuous integration and continuous delivery (CI/CD) practices to facilitate rapid and reliable product releases
• Quality Metrics and Reporting
• Define and track key quality metrics and key performance indicators (KPIs) to measure the effectiveness of QA efforts
• Prepare and present regular quality status reports to senior management, highlighting achievements, challenges, and action plans
• Innovation and Learning
• Stay current with industry trends, emerging technologies, and security threats to drive innovation in QA processes and methodologies
• Encourage a culture of continuous learning and professional development within the QA team
  

Qualifications

Your Experience

• Proven experience (5+ years) in a senior QA leadership role (Endpoint security industry - Big advantage)
• Extensive knowledge of software QA methodologies, tools, and processes
• Strong experience with test automation frameworks and practices
• Excellent communication and leadership skills, with the ability to collaborate effectively across teams
• Strong problem-solving and critical-thinking abilities
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field or equivalent military experience required
  
  

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.