System Administrator

TytoCare works with leading health plans and providers worldwide, to roll out Home Smart Clinic solutions that enable accessible, high-quality primary care from home, with no compromises. The Home Smart Clinic solutions include remote physical exams that work across primary care modalities and can be tailored to any cohort or population. Together with Tyto Insights™️, provider integrations, and Tyto Engagement Labs™️ which include member journeys and engagement frameworks, Home Smart Clinic solutions ensure more equitable access to care across the globe and enable healthcare organizations to meet their KPIs.

Co-founded by Dedi Gilad and Ofer Tzadik in 2012, TytoCare has FDA and CE clearances and partners with over 220 major health systems, health plans, and strategic partners in the U.S., Europe, Asia, Latin America, and Israel.

The Sys Admin a one-man-show responsible for the execution of all IT activities, managing internal and customer facing IT projects, including planning, coordinating and executing; and participating in multi-group projects.

Specific Responsibilities:

• Be the key-go-to person for IT needs / projects
• Execute IT activities per company IT/security policies & work-plan
• Administer and manage AzureAD (Entra), Office 365, and Exchange Online
• Maintain cloud storage privileges & configuration and backup of SharePoint, G-Suite, etc.
• Manage endpoints using Intune, JAMF and additional MDM tools
• Provide IT support for end-users such as the company employees globally and external sub-contractors, service providers and partners including help-desk services.
• Manage the IT infrastructure of the IL office including network infrastructure, working desks, conference meeting rooms, intercom, alarm & security cameras system, IoT equipment, etc.
• Manage software/HW purchases & licenses and IT inventory of the company across offices
• Work with different IT suppliers to perform infrastructure projects and for support escalation
• Part of the security incident response team
• Establish and implement new IT processes.

Required Qualifications:

• 3+ years of experience as Sys Admin/IT Specialist/Support Specialist in a cloud-based IT environment
• 2+ years of global admin experience with Microsoft Azure AD, Office 365 including Exchange Online, Sharepoint, MS-Teams
• 2+ years experience with all OS systems including Windows, MacOS, Linux
• Strong knowledge of network protocols, firewall configurations, VPN and security best practices
• Knowledge of MDM tools including Intune, JAMF
• Experience in writing and executing PowerShell scripts – advantage
• Experience in other cloud frameworks such as AWS, Google – advantage
• Ability to prioritize multiple, competing and simultaneous projects, issues, and activities.
• Strong problem-solving skills: troubleshooting, problem analysis, and resolution determination
• Team player with “can do” attitude, comfort in a fast-paced environment
• High-level written and verbal communication skills in English