Administrative Assistant

Responsibilities:

• Providing administrative and operational support to cross-functional teams, ensuring smooth operations and efficient coordination with clients
• Supporting the business in lead generation and tracking, ensuring accurate and up-to-date information in the CRM system
• Acting as a point of contact for clients, addressing inquiries and providing necessary information
• Collaborating with team members to gather data, prepare reports, and conduct market research
• Managing the onboarding process of new customers
• Coordinating client meetings and follow-up activities, ensuring a high level of customer satisfaction
• Maintaining client databases, tracking interactions and updating contact information
• Preparing documentation, presentations, reports, briefs, and other documentation as requested
• Assisting in analysing market data, tracking performance metrics, and generating reports
• Monitoring market trends, competitive activities, and industry developments to provide insights to the business
• Assisting in organising and participating in events and conferences
  
  

• Bachelor’s degree in business, Marketing, or related field
• Proven experience in sales support, administrative support, or a similar role
• Proficiency in using Salesforce and other sales-related tools for tracking and managing customer information
• Proficiency in MS Office Suite
• Experience with Priority system is a plus
• Fluency in English
• Excellent organisational and time management skills, with the ability to prioritise and multitask effectively
• Strong interpersonal and communication skills, with a customer-focused approach
• Analytical mindset with the ability to analyse data and generate insights
• Detail-oriented, with a high degree of accuracy in work
• Ability to work independently and collaborate with cross-functional teams